GOT QUESTIONS? WE’VE GOT ANSWERS!
Our customer has contacted us to ask about setting up a website, the website design or the possibility of modifying their existing website. Many wish to arrange for us to design a brand new website or move their website to a different web server. Perhaps they have queries concerning either existing domain names or new domain names. We have listed below for you some of the most frequently asked questions in connection with website design – along with answers – appertaining to web design and associated web issues.
Frequently Asked Questions
1How long will it take for my web site to be designed?
The timescale of a website project is often dictated by the client. If you have a deadline in mind we will endeavor to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.
2Will we need to have a meeting in connection with the website design?
In the majority of cases a meeting isn't necessary and most of our websites are generally completed with contact via email and telephone only. If you want to meet to discuss. We need to ensure that we are agreeing on contract services to work for you.
3Once my website design is completed -what after sales service do you offer?
We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website need never get out of date.
4Do I have to keep my website with you forever, or can I move it to another supplier to host it if I wish?
You may move your website to another web hosting service at any time. Once your website design has been completed, we send you a copy of the website on cd. This copy of your website is for your retention.
5In what format should I supply words and photographs about my business for my new website?
It is helpful to us if you are able to provide text and photographs in electronic form - for example, the files output by a digital camera and the words in MS word or similar format.
6Will my website design be Search Engine friendly?
All our client websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.
7How to choose which web designer to design my website ? Why choose 4 Colors Design Services!
There are thousands of web designers - most advertise on the Internet trying to persuade you to place your website design in their hands. Which web designer should you choose? What knowledge should your web designer have? Which website design company should I choose?
8I run a SMEs business and want an online presence to promote my business in a professional manner to new customers and to provide a more professional image to existing customers. What do I need to achieve this?
You need a professionally developed website, a domain name, and hosting facilities for your website. You also need the website to be uploaded onto your hosting facilities and promoted to the search engines.
9If I choose a Word Press service - can I be sure that my webpages are Search Engine Friendly?
Yes with WordPress service web pages created are Search Engine Friendly - you can even add your own search engine meta tags to each individual web page if desired. WordPress are easy to use - effective and intuitive.
10I hear that there are hidden costs associated with web design services. Is this true?
No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to.
11Do I need a database on my website?
This will depend upon the amount of information you wish to be displayed on your website. If you have many products/services, then it may be advantageous to have a database incorporated into your website design. We will discuss this in detail with you and if a database is advised we will explain in detail exactly how this will work. We can tailor your website design to suit your specific requirements.
12How do I update my website?
There are many different methods which can be used to update websites. The method you choose and the functionality we build into your website design is solely up to yourself although of course we will be glad to advise you which method will suit your needs. If you have a small website consisting of just a few pages and will only wish to make changes very infrequently, then usually it is more cost effective simply to ask 4Colors Design to carry out these changes for you. Other methods which are frequently chosen are largely dependent upon how much data or information and pictures you have and how you store this information at present. We can provide word press service where you can either update individual products/pages/services or particular sections of your website. e.g. company news.
13Am I tied into 4 Colors Design for any site maintenance or updates I wish to do once my website is designed ?
No once your website is designed it belongs to you and you can commission anyone to update it for you - although of course we would like to think that you are happy with our services and will continue to use us for your website maintenance.
14Will everyone see my website the same?
Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all websites may need reevaluation.
15Can you provide all our web design and hosting services?
Yes - we are your one stop company to provide all your web services. No more - not knowing who to call if you have problems - we can register your domain name - design your website - provide your web hosting and arrange your email accounts for you.
16Can I get e-mail with my website?
Yes you can have email and you will probably wish you set-up several email addressed e.g. firstname.lastname@example.org, email@example.com, firstname.lastname@example.org
17Can I see how many visitors I've had to my website?
Yes, we provide Google analytic which records where you visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.
18Do I need to install any software?
No is the simply answer.
19When can I update my website content?
If the website we have designed for you includes a Content Management System (Word Press) then you can access your administration areas from anywhere as long as you have an internet connection and make updates instantly as frequently as you wish. If your website is a smaller website and was designed without using this type of system and you don't have any HTML skills, then we can update the website for you. Our charges are very reasonable.
20Is there any training provided with the Content Management System – Word Press?
Word Press really are very easy to use and do have explanatory notes included where necessary. We run through the administration screens with you when we design the site for you - however we provide ½ day training for you.
21How much will a website cost me?
The cost of a web site varies depending on the site and complexity. A small web site with just a few static pages would cost around 10,000 THB whereas a full eCommerce website with a large number of pages and a Word Press could cost anywhere between 14,000 THB and 200,000 THB. If you give us a call we will be please the discuss with your website design requirements and give you a fixed quotation.
22I already have a website and I need it updating, can you help me?
Yes, we would be happy to look at you existing website and give you a quote for updating it.
23Do you redesign existing websites?
Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image. Is your website up to date - let us provide you a Free of Charge Website Evaluation - we can redesign your website to take advantage of the latest web technologies.
24Will I find my website on the search engines?
Yes we always design websites to be search engine friendly.
25Once my website design is completed can you provide web hosting?
Yes you can arrange to host your website on one of our high performance web servers.
26Why should I choose 4 Colors Design for my web development company?
We are an established web development company delivering web design and internet development services of any complexity to clients throughout Thailand and international. Being in website business for over 20 years now we have all round web development expertise.
27Why choose 4 Colors Design for our website design company? Qualities do the websites designed by 4 Colors Design have?
We design websites that are user-friendly. Websites that are visually appealing, creative in design and also have great functionality. They are effective as business tools. We know the value of the different web design features which can be used and we know which design features work and why they work
28Can I register a domain name through 4 Colors Design?
Yes absolutely! Domain registration is an important service we offer. Take a look at Godaddy.com where you can search for available names and register them. You don't have to purchase other website design or web hosting services from us to use this service - although we hope that you will want to use us for all your web services.
29Who owns the website once the website design is completed?
The website belongs to you - we send you a copy of the website on cd. This copy is for your retention and should you wish to use another web design or web hosting company - you are completely at liberty to take this copy to them for them to use.